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AI for business: What is AI and how will it impact work?

By Raymond A. Mason School of Business

AI for business: What is AI and how will it impact work? (2024, August 22). Raymond A. Mason School of Business, William & Mary. https://online.mason.wm.edu/blog/ai-for-business-what-is-ai-and-how-will-it-impact-work

This article serves as an educational guide on how artificial intelligence transforms the modern corporate landscape by examining its definitions, practical uses, and future implications. It distinguishes between the specialized capabilities of narrow AI, which handles specific tasks like data entry and customer support, and the still-theoretical concept of general AI. The text highlights how businesses achieve increased efficiency and better decision-making through automation and predictive analytics, while also noting that these advancements necessitate workforce retraining and ethical vigilance. Ultimately, the piece positions these technological shifts as a call for professionals to pursue advanced leadership education to successfully navigate a changing economy.