Project quality management [Conference paper].

Chauhan, J., Subedi, S., Thakulla, A., & Khanal, S. R. (2023). Project quality management [Conference paper]. Survey Project Management Conference. https://www.researchgate.net/publication/367332848_PROJECT_QUALITY_MANAGEMENT

This conference paper examines the critical role of quality management within survey projects, defining it as the adherence to policies that ensure deliverables meet customer specifications. The authors identify three primary processes within the framework: quality planning, quality assurance, and quality control. The research discusses core principles such as customer focus and continuous improvement, detailing essential tools like cost-benefit analysis and benchmarking. Furthermore, the paper addresses contemporary challenges, including workforce diversity and technological development. By emphasizing that quality must be planned in rather than merely inspected, the authors argue that effective management is a continuous effort spanning the entire project lifecycle. This academic contribution provides a comprehensive overview of how integrating quality standards into survey project methodologies can minimize risks and ensure that final results align with both product specifications and client expectations.