Quality-control techniques every project manager should know.
By University of Wisconsin–Parkside
University of Wisconsin–Parkside. (2024, September 24). Quality-control techniques every project manager should know. https://online.uwp.edu/degrees/business/mba/project-management-program/quality-control-techniques/
Published by the University of Wisconsin–Parkside, this article outlines fundamental quality control (QC) techniques essential for modern project managers. It focuses on the application of statistical and procedural tools designed to ensure that project outputs remain within defined parameters. The text details the "Seven Basic Tools of Quality"—including Pareto charts, histograms, and scatter diagrams—while also introducing more comprehensive methodologies such as Six Sigma and the Lean "Kaizen" philosophy. By focusing on the DMAIC (Define, Measure, Analyze, Improve, and Control) process, the resource illustrates how project managers can systematically eliminate defects and reduce variability. The article emphasizes that QC is not merely about identifying errors but about fostering a systemic approach to organizational excellence. This source is particularly useful for students and practitioners seeking to understand the tactical tools required for operationalizing quality standards within a business or MBA context.