Review paper on quality-management practices for construction-project delivery.
By Kwapong, P., & Pipaliya, J. V.
Kwapong, P., & Pipaliya, J. V. (2024). Review paper on quality-management practices for construction-project delivery. Scandinavian Journal of Information Systems, 35(3), 3–38. https://doi.org/10.5281/SJIS.35.3.48
This scholarly article provides a systematic review of quality management (QM) practices specifically within the construction industry, where project delivery complexity often leads to significant waste and delays. Kwapong and Pipaliya examine how standardized frameworks and digital information systems improve compliance and performance outcomes. The authors identify a recurring gap between established QM theoretical models and their practical application on-site. By synthesizing literature from the Scandinavian Journal of Information Systems, the paper emphasizes the necessity of integrating modern information technology, such as Building Information Modeling (BIM), with traditional quality assurance protocols. The study concludes that effective project delivery is dependent on a proactive rather than reactive approach to quality, advocating for a culture of continuous improvement and stakeholder alignment. This source is valuable for understanding the intersection of technical information systems and structural quality management methodologies.