What is a Balanced Scorecard.

Balanced Scorecard Institute. (2024, October 15). What is a Balanced Scorecard. https://balancedscorecard.org/bsc-basics-overview/

This resource provides a foundational overview of the Balanced Scorecard (BSC) framework, a strategic management system used to align business activities with the vision and strategy of an organization. The text explains the four primary perspectives of the BSC: financial, customer, internal processes, and learning and growth. It moves beyond traditional financial metrics to include non-financial performance indicators, offering a more holistic view of organizational health. The guide details how the BSC facilitates communication of strategic goals, aligns daily work with departmental strategy, and prioritizes projects based on their strategic impact. By focusing on both lagging and leading indicators, the Balanced Scorecard helps managers track progress toward long-term objectives while monitoring current performance. This source is essential for understanding how integrated performance management systems bridge the gap between high-level strategy and operational execution.